Sometimes a resident of a building is hired as the caretaker.  Quite often this set-up is not successful as the resident caretaker does not have the training, qualifications or the support of a supervisor and fully trained team.

Hiring the services of professional caretaker services will ensure that the property is seen in the best light and provide the strata council and property manager with the following advantages:

• Service is provided by carefully screened, trained and fully insured professional caretakers
• Caretaker is supported by regular on-site visits by supervisors
• Replacement caretaker is organized in case of vacation or sickness to guarantee continuous service
• Potential cost savings to the strata as rent-free or reduced-rent rental unit becomes available to rent at fair market value
• Elimination of possible in-house politices when resident caretaker is in charge
• Swimming pool and spa maintenance by certified professional
• Regular professional emergency generator power testing
• Experience in dealing with trades for maximum efficiency
• Background in small repairs
• Experience in providing written reports to property managers and strata councils

Five Star offers all of this and more.  Why not contact us to discuss your unique requirements by calling 604-435-0515 or e-mailing info@fivestarbc.ca and one of our knowledgeable professionals will contact you.

• Consultation and meetings with property managers and strata councils for the purpose of customized quotations based on your unique requirements 
• Initial cleanings to bring the standard of cleanliness of your site up to par 
• Special attention to all the areas of your building including
  • Entrance and hall ways
  • Stairwells
  • Elevators and elevator tracks
  • Garbage rooms
  • Janitor rooms 
• Laundering of dirty cloths and mops to be done off site
  • Ensures thorough washing of cloths and mops for the purpose of proper disinfection and sanitization 
• Use of designated cloths and mops for different areas
  • Ensures proper cleaning of each area without spreading dirt and germs 
• Keeping track of and managing supplies inventory to ensure efficiency
  • Five Star has an order, handling, delivery and distribution system in place  
• Use of certified cleaning agents (including green products) to keep your environment safe 
• Proper and extensive training of all of staff 
• Attractive compensation package including health and dental benefits for all of our staff who qualify which creates a positive incentive for staff and increases retention rate while at the same time decreases turnover of staff at your building 
• On-site supervision of our staff and support provided by our office 
• Quality control system in place which is supported and maintained by supervisory staff 
• Available 24/7 if so required 
• Regular communication and follow ups with property and building managers, concierge and strata council

We provide all of the above and more.  Please, do not hesitate to contact us in case of questions or for your custom tailored quotation.